Lead-Free Requirements For Drinking Water

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Lead is a toxic metal that has harmful side effects when ingested. It is especially dangerous to children, as they absorb four to five times the amount of lead that adults do. It can cause problems to your nervous system, high blood pressure, kidney damage, and even severe brain damage. It is definitely not something that you want in your family’s drinking water.

What it means to be “lead-free”

The Safe Drinking Water Act went into effect in 1974 to ensure Americans had access to high-quality drinking water free from harmful contaminants. In 1986, amendments were made to the Safe Drinking Water Act that set the standards for lead-free plumbing.

“Lead-free” meant that the solder and flux used in plumbing fixtures should not contain more than 0.2 percent lead, while pipes and pipe fittings could have no more than 8 percent lead. These definitions applied to all plumbing that was in contact with water intended for human consumption.

An 8 percent lead for pipes was generally unacceptable. In 2011, the law lowered the threshold considerably when Congress passed the Reduction of Lead in Drinking Water Act. It stated that after a three-year acclimation period, the amount of lead acceptable for pipes sold should be from 8 percent to 0.25 percent.

Any pipe used for the transport of potable water sold after 2014 should meet these new guidelines. The new piece of legislation also relaxed lead standards for pipes that would not ever come into contact with potable water, such as industrial piping. Since these pipes would not be transporting drinking water, it mitigated the dangers of lead present in such fixtures.

St. Louis requirements

St. Louis plumbing code states that, “All damaged lead water services, residential and/or commercial, shall be entirely replaced with copper or other acceptable material.”. This means if you own an older property in which you experience an issue with your pipes or main service line, and we find that the pipes or solder contain lead, we must replace the entire line with an acceptable material.

It isn’t a suggestion, it’s the law. And it’s in place to prevent lead from leaching into your water supply. Luckily, here in St. Louis, the municipal water is very safe. State regulations say that water must be tested for lead a minimum of 50 times every three years. Around 90 percent of the samples must contain less than 15 parts lead per billion (ppb).

In 2014, a total of 90 percent of the samples had only 1.1 parts per billion. This means the drinking water in the city of St. Louis more than meets state and federal regulations on the legal amount of lead present. So, the main thing you need to worry about is your residential (or commercial) lines if the property is old. Keep your family safe and healthy by replacing lead pipes and fixtures as soon as they’re found.

Bieg Plumbing has over 60 years of experience in replacing water lines, and we will make sure we do the job properly and with the best materials. Safety is the most important concern when talking about drinking water, so don’t hesitate to call us if you suspect your pipes contain lead.

We offer free estimates, and we can set up a consultation as soon as possible. When a plumbing problem threatens to ruin the day, don’t worry because our red trucks are on the way!

How to stop an overflowing toilet quickly

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There aren’t many moments in everyday life as terrifying as when you attempt to flush a toilet and the water level keeps rising. Panic sets in quickly as visions of what the near future could hold flash through your head. Worst case scenarios can usually be avoided, however, by learning what needs to be done in those precious seconds after you realize the water level is still rising.

If you are ever in this unenviable situation you should begin by:

  1. Quickly removing the lid from your toilet’s tank and placing it in a safe place. In the bottom of the tank, there should be a circular hole with a flapper valve, or stopper, plugging it.
  2. If the stopper is in the up position and water is still flowing into the bowl, reach your hand into the tank, grab the stopper and plug the opening. This should stop the bowl from continuing to fill.
  3. If the stopper is in the down position and working properly, you need to raise the float mechanism in the tank above the water line. This should stop the flow of water into the tank.
  4. If both of these options fail, find the water shut-off valve, usually located near the floor at the back of the bowl, and turn the handle clockwise until it is tight. This will completely cut the water to the toilet. Make sure to not over tighten the shut-off valve, as this could cause it to break.
  5. Then, you’d need to close the main water valve to the entire house in order to stop the overflowing. Make sure that you know exactly where these valves are in your home so that you’re prepared in the event of a plumbing emergency.

Once the water has been stopped, it’s time to deal with the issue. If there is an obvious clog, you can attempt to use a plunger or toilet auger to clear the blockage. If the water has risen near the rim of the bowl and plunging could cause it to spill over onto the floor, trying waiting a few minutes to see if it will drain enough to continue.

If it isn’t draining at all, you will have to put on rubber gloves, grab a cup that you never drink from and transfer some of the toilet water into a bucket. Once the situation is taken care of, you can put the water back into the toilet and flush it. Afterward, be sure to disinfect the bucket, the nondrinking cup and anything else that has come into contact with the toilet water.

If no clog is visible, check the other toilets and drains in the house. If more than one toilet won’t drain, the problem could be deeper into the pipe system. For these situations, you’ll want to call in the professionals.

Bieg Plumbing is a family-owned business that has operated in the St. Louis area for nearly 60 years. Needless to say, we’ve seen it all. We can help you fix any problem with your toilet or pipes. Our expert technicians are available 24-hours a day, so we can get you out of that jam no matter the time.

What to do in the event of a plumbing emergency

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There are few things as terrifying to a homeowner as gushing or overflowing water in a plumbing emergency. Water damage is expensive to fix and the dampness left even after cleanup can lead to dangerous mold. Examples of plumbing emergencies include burst water pipes, sewer line blockages, and water heater leaks. If you find yourself in one of these difficult situations, it’s important not to panic. There are certain measures you should take to minimize the damage, such as:

  • Shutting off the water supply. When you see water gushing or overflowing, the most important thing to do first is to cut the water supply to reduce the change of severe damage. There are usually two different shut-off valves that can accomplish this. Your house valve is normally located in the basement, garage or on an exterior wall of the house near other utilities. Closing this keeps water from flowing into the house. The second option is closing the valve at your water meter. This prevents water from even flowing through your main line to your stop box. Make sure that you know where both of these valves are and have a plan in case of an emergency.
  • Turning off your water heater. Even if your situation does not directly involve a broken water heater, if you’ve followed our first tip, you could be putting it at risk. Water heaters need to be completely filled to work properly. When you shut off your water, your water heater will be drained. So if you leave it on, you could be causing it serious damage.
  • Closing your isolation valves. If your issue is located at a faucet, sink or toilet, there are usually individual valves that can be shut off. This isolates the problem and will stop the gushing while still allowing the rest of your home to continue to have water. Check underneath the faucets or sinks and behind the toilet to find these valves.
  • Opening outdoor spigots. Once you’ve closed your shut-off valve, the water that is still in your pipes has to go somewhere. You don’t want it going to your problem area and contributing to more damage. To reduce water pressure and give the water more outlets, open your outdoor spigots.
  • Calling in the experts. Since water emergencies can be such important situations, you are going to want to get the advice of a professional if there is no obvious fix. Toilet or drain clogs can usually be fixed by the homeowner through the use of a plunger or drain snake. Anything more serious than that and you’ll want to call a plumber to ensure an appropriate fix.

Bieg Plumbing has served the St. Louis area for over 60 years and has helped thousands of homeowners like you get out of tough jams. If you find yourself in a plumbing emergency, time is of the essence. Contact us and one of our expert plumbers will be on the scene to assess the situation correctly and get it fixed quickly.

Out of luck? Call in the red truck!

6 Reasons To Have Your Sewer Lines Inspected This Summer

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As summer goes on and the temperatures climb, you might not have the condition of your sewer line as a top matter of importance. Backyard barbecues, pool parties, and family vacations might command most of your attention, but try not to forget about your sewer line. Nothing will put a damper on that barbecue quite like a sewage backup in the heat. Saving the big barbecue aside, here are the top six reasons to get a sewer line inspection:

  • It’s inexpensive. Usually around $300 to $350 for a thorough video inspection, it is something that isn’t going to break the bank.
  • Replacement is extremely expensive. If there is a problem, you’ll be glad that you paid the initial inspection cost! If caught early enough, you may save yourself some serious money. A full replacement can run $15,000 or more, but repairs are considerably less. Unfortunately, however, sometimes a replacement is necessary.
  • It’s not part of a standard home inspection. The last time that you had your home inspected was probably when it was originally purchased. Even if you’ve had it inspected since then, sewer line analysis is not included in a standard inspection. It’s quite possible that you’ve never had your sewer lines look at! This is quite a risk since you could have serious problems that have been festering for years.
  • You may need to replace Orangeburg pipes. Orangeburg pipes were popular with home builders in the 1950s. It is piping made from layers of compressed wood pulp that is sealed with tar. It was expected to last for as long as 50 years, and for many people, it did not last nearly that long. So if an inspection finds that your sewer line is constructed from Orangeburg pipes, a full replacement will be needed immediately or in the near future.
  • You may stem off root growth. One of the most common causes of sewer line failure is root growth. Small roots squeeze into the cracks of your piping and cause blockages. A thorough inspection may be able to find problem areas or sections of roots that could cause future issues. You can then break up these roots before the damage occurs, saving you a lot of money down the line!
  • You will have peace of mind. After a professional inspection, you should have a great idea about what condition your sewer line is in. Sewer lines are built to last, and if your pipes are in good shape or have been replaced recently, you can expect few problems in the near future. As long as you have them checked periodically to catch potential issues quickly, they will usually last decades.

Hopefully, you can now see the importance of having your sewer lines inspected this summer. Something so simple and inexpensive can save you huge headaches later. Bieg Plumbing has over 60 years of experience in the business and is happy to assist you with your sewer line inspection needs. You can expect a courteous, trained professional who will give you an honest appraisal of your situation.

Set up an inspection today!

WiFi connected Sump Pump that sends Email and Text Alerts

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St. Louis residents who are in danger of basement flooding need to be as prepared as possible. Even light water damage can result in thousands of dollars in repairs, so in many cases, a sump pump is a necessity. For those who want to have maximum protection against water damage, Bieg Plumbing offers the top-of-the-line PHCC Pro Series Pumps. This series includes fantastic choices for all needs.  Many models even have an optional module that can be attached and connected to the internet. If there are any failures with the pump or if it needs maintenance, it will send an alert to you over the internet. This helps to prevent complications that could otherwise arise if your pump had an issue.

So even if you’re out of the house, you can receive an immediate alert to your phone or tablet in event of a problem. Instead of coming home and being surprised that you’re standing ankle-deep in water, you can attend to the issue as soon as it happens and prevent serious damage.

How to know if you need one

If your house has ever flooded before, you should have a quality sump pump such as those found in the PHCC Pro Series. Living in a low-lying area of the city where water collects is another indicator. We also strongly recommend having a sump pump installed if you have a finished basement that contains valuable items you don’t want to put at risk of water damage.

Options

The PHCC Pro Series has many high-quality options that provide the best peace of mind in the business:

  • AC pumps. These are sump pumps that run strictly on AC power. They are extremely durable, and the pumping power ranges from one-third horsepower to a full one horsepower.
  • Backup sump pumps. These backup pumps supplement your main pump and can remove up to 2,400 gallons of water per hour. They are powered by AC, but if the power goes out, the backup battery kicks in and continues to power a DC pump. Select models in this category are compatible with the aforementioned Wi-Fi module.
  • Combination pumps. This is a comprehensive package that includes both the main pump and a backup pump. It also has a backup battery for peace of mind during power outages and Wi-Fi module compatibility for certain models.

Life expectancy

The PHCC Pro Series pumps are constructed from premium materials and are built to last. They include the manufacturer’s warranty of up to 4 years, depending on the model. Sump pumps have an expected life of approximately 10 years with proper maintenance.

If you currently own a sump pump and are unsure of its age or know that it is over 10 years old, you should schedule a professional to inspect it. It is better to replace it earlier rather than later. If your pump dies during a potential flood, you can have a very big problem on your hands.

Installation

Bieg Plumbing has experienced professionals who ensure that your new PHCC Pro Series pump is installed correctly. We’ve been a trusted plumbing provider in the St. Louis area for over 60 years. You won’t have to worry about shoddy workmanship with us! The basic installation process is as follows:

  • An area in your basement floor will have its concrete removed, and a small pit called the sump pit will be constructed.
  • The pump and a check valve will be installed and the concrete patched.
  • A discharge pipe will be run from the pump to a place outside far enough away so as to not recollect in your basement.

If you choose to opt for the remote monitoring Wi-Fi module, this will also be connected during installation. You will then be taught how to set up and monitor the system from your phone or tablet. You’ll have all of the information you need and will be alerted at exactly the time you need it. This is why we believe that a PHCC Pro Series sump pump with the remote monitoring module is the perfect choice for those who need the most protection possible from flooding.

 Call us at (314) 487-4564 today for a consultation!

Should you repair or replace a damaged water line?

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In North America alone, there are approximately 850 water main breaks each day. While the city of St. Louis is normally responsible for repairing water mains in the street, the lines that run from the stop-box on your property to your home are your concern. Others, or those who are residing in unincorporated St. Louis County and select municipalities, take part in a program where their entire service line is covered.

When a water line has an issue, pipe corrosion is the leading cause. It is an unavoidable problem that comes with the passage of time. So when the inevitable occurs, what are the owners of the water lines to do? Should you fully replace the line or opt to attempt a repair of the existing line? This article will cover the important factors that will impact your decision and provide the common options.

Important factors to consider

Here are the factors that you should consider when planning to replace or repair your water line:

  • Age of the water line. The average lifespan of a water line is 50 years, so if your line is older than that, a full replacement is probably in order.
  • Material of the water line. Older homes may have lead piping. If you find that your property has lead water pipes, we always recommend a full replacement with a safe alternative.
  • Past repairs. If the lines have ever been repaired previously, a full replacement is the best option. Once repaired, water lines are much more susceptible to further problems down the road.
  • Potential for future repairs. Again, this has a lot to do with if the pipes have ever been repaired previously. If you were not the first owner, we’d recommend being diligent in finding out if repairs have ever been made. Check municipal records.
  • Extent of the damage. If there is a small crack, a repair might do the job just fine. If the line has completely burst or suffers from extreme corrosion, replace the entire line.
  • Cost analysis. Knowing that repaired pipes are weaker and more prone to troubles in the future, you want to make sure that spending money on a repair job won’t be a complete waste. A general rule of thumb is that if the cost of doing the repair is 50 percent or more of the cost of a full replacement, choose to replace the line.

Your options

If a simple repair is not possible, there are two common methods of replacement:

  • Traditional trenching. The water line in its entirety is dug up, exposed and replaced.
  • Trenchless replacement. A new, smaller pipe is inserted by machine throughout the entire length of your current line.

Those living in unincorporated St. Louis County and other municipalities are not responsible for most of the replacement costs for their water line. Property owners pay a small monthly fee on their water bill and are then covered against major issues. Make sure to check your municipality’s website for information regarding this program and your eligibility.

The professionals here at Bieg Plumbing are ready to assist you with your water line repair or replacement needs. With over 60 years of plumbing experience, you can rest assured knowing that the information and options that we provide are honest and knowledgeable.

As St. Louis residents have known for decades, when you’re out of luck, call in the red truck!

7 Most Common Warning Signs of a Broken or Leaking Water Main

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A water line leak can mean big headaches for the property owner. The excess water can cause significant damage to the building and its flooring, landscaping or even foundation. Catching and fixing the problem as quickly as possible is extremely important. Every minute wasted is another minute that there could be serious harm inflicted. Be conscious of the factors that contribute to broken water lines and watch out for the common warning signs. Make sure you contact an experienced professional if you are experiencing an issue.

Causes of water line leaks

Contrary to popular belief, water lines don’t only burst on cold winter days. There could actually be many different reasons as to why there is a water line leak:

  • Extreme temperatures. Water pipes have trouble more frequently in very hot or cold temperatures. Soil shifts more suddenly in these intense conditions, leading to stress on in-ground pipes that can cause ruptures.
  • Old pipes. Like everything, water lines have a lifespan. Older pipes found in some areas could be suffering from cracks and corrosion.
  • Soil erosion. Natural erosion can also cause abrupt shifts in the ground. These shifts can damage piping.
  • Human error. Water lines can be damaged by heavy machinery used for landscape modifications by the homeowners or contractors.

Common Warning Signs

  1. Discolored water. Have you recently noticed that your water is cloudy or discolored? This could mean that rust, or even soil seeping through cracks in the piping, is reaching your water supply.
  2. Pools of water on your lawn or street. Have you looked out your window to find that your lawn or street has puddles that weren’t there before, even if it hasn’t rained recently? When water begins to pool in surprising places, something isn’t right. Ensure that any irrigation system is working properly and call in an expert if you can’t easily fix the problem. This standing water could cause dangerous sinkholes and is a sign of a serious water line problem.
  3. Low water pressure. Consistently low water pressure could mean that your line has a leak. If your water pressure is extremely low, the issue could be severe.
  4. Unexplainable increase in the water bill. Did you do a double take at your last water bill? If there has been a sizable increase for no apparent reason, a leak in your water line could be the culprit. Not only is your bill ridiculous, but you are also inadvertently wasting the precious resource of potable water that could be properly used otherwise.
  5. Pipe corrosion. Being proactive can save you a lot of money in the future. Inspect your water line pipes regularly for signs of rust and corrosion. If you get to it early enough, you can have someone replace or repair the piping before it becomes a pressing issue.
  6. Structural water damage. This can be one of the most expensive problems to fix, so if you see any signs of structural damage, you need to have it looked at immediately. When a water line breaks, the water can leak under your structure. Since concrete absorbs water, cracks can form. These can compromise the structural integrity of a building. This is very bad and potentially dangerous for all of those who are inside the structure. If you notice these cracks at any time, do not hesitate in contacting the proper professionals.
  7. Strange noises. If you hear a strange bubbling or gurgling when using your faucets or flushing your toilets, this can be a sign that you have a serious leak. A delay in finding the cause of this issue could result in more water damage.

What you can do?

Now that you are aware of the causes and symptoms of water line leaks, what can you do about it once the damage is done? In the city of St. Louis, the government is usually responsible for the maintenance and repair of water mains and lines up until the stop box of your property. Any repair done to the line that runs from the stop-box to your residence is then your responsibility. In other municipalities of St. Louis County, you may also receive assistance in the repair or replacement of your residential water line. Check your local government’s website for details on restrictions and eligibility. In any case, when you find that you have a leak in your water line, there is an urgent need for it to be fixed promptly.

Whether you need your water line repaired or replaced, the experts at Bieg Plumbing have the knowledge and skill to do the job right. We have over 60 years of experience in the business and can aid you through any difficult situation. If you find yourself in a jam, contact Bieg Plumbing today to have your water line assessed. A replacement is a big job, and you’ll want to entrust it to our honest, capable professionals.

When one of our red trucks pulls up to your home, you can expect a helpful hand extended that is ready to take control and relieve you from the stress of the situation!

What is backflow and how can it be prevented?

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Clean, potable water is the most important resource in the world. Fortunately, here in the U.S., having to deal with contaminated water is not something that the average person normally has to think twice about. This doesn’t mean that prevention is not an issue, however. From the common homeowner to commercial property owners, the potential problem of backflow is an issue that needs to be taken seriously.

What is backflow?

Backflow is when wastewater or other hazardous materials reverse their flow and end up in a previously potable water supply. It happens at a point in the water system known as a cross-connection, where the potable water supply is connected to a non-potable water supply. As you can imagine, this can be a very serious problem. The two most common causes of backflow are back pressure and back siphonage.

  • Back pressure: This is where high-pressure fluids are pushed into areas of relatively low-pressure fluids. This can be created by increases in boiler temperature, pumps in a water system, et cetera. It can be thought of in terms of blowing air through a straw and having air bubble appear in your drink. Direct cross-connections are subject to back pressure.
  • Back siphonage: This happens when higher-pressure fluids are pulled to a lower-pressure area. Imagine sucking liquid from a cup into a straw. This means that when there is a drop in pressure in a water system (which is not a rare occurrence), dangerous fluids or materials could actually be pulled into the system. Examples of this include water main breaks or the high usage of local fire hydrants. Indirect cross-connections cannot have back pressure introduced and are therefore susceptible to back siphonage.

The hazardous and potentially lethal consequences of backflow mean that having adequate prevention devices are imperative for your water system.

Backflow Preventers

A backflow preventer is a device designed to safeguard potable water supplies from dangerous backflow. They are necessary to be at cross-connections between water repositories. Here are a few of the most common backflow preventers used today.

Manually operated valves

These valves must be operated by hand and are not considered an acceptable way to prevent backflow. All methods that meet standard government regulations must be automatic in nature. This is so that nobody has to be alerted to stop dangerous water backflow and the system stops it automatically.

Air gaps

Air gaps mean that there is an open vertical area between a water dispenser and the flood level of the device. These are seen a lot in consumer and residential applications such as water faucets or dishwashing appliances. Since, in the example of a faucet, the water level of the sink never approaches the faucet dispenser, non-potable water never comes into contact with the faucet, and the potable water line is not contaminated.

Check valves

Check valves are automatic valves that prevent backflow by allowing fluid to only flow in one direction. There are different types, ranging from simple single check valves to the more complex reduced pressure zone valves. These are double check valves with another container in between that measures pressure. Extra pressure in this container is expelled through drainage discharge.

When should I have a backflow preventer?

For residences, you’ll need to install a backflow preventer if you’re putting in an in-ground irrigation system or if you have a separate irrigation meter. Commercial properties have more complex needs. Businesses that require backflow preventers include but are not limited to:

  • Restaurants.
  • Medical facilities.
  • Car washes.
  • Various forms of retail space.
  • Businesses with sprinkler systems.
  • Laboratories or other facilities where potentially hazardous materials could pose a threat to the water supply.
  • Tall buildings.

If you are unsure as to whether your business is required to install a backflow preventer, call Bieg Plumbing to schedule a consultation.

What is the process for installing a backflow preventer?

There are four steps for the proper, legal way to install a backflow preventer. Bieg Plumbing has the professionals and experience to go through each of these steps with you so that you can be confident that your backflow preventer meets all governmental regulations.

  • Installation. We recommend hiring a trained professional to install the device. Proper installation is extremely important and shouldn’t be left to those without the detailed knowledge necessary to do it correctly.
  • Inspection. This must be done by an experienced inspector. Let our technicians provide you with peace of mind.
  • Testing. Now that it has been inspected, it must be thoroughly tested by an individual approved by the State of Missouri.
  • Biannual inspection. The state of Missouri mandates that backflow preventers are to be inspected by a certified technician every two years. This ensures that they are in good working order and are not in need of repair.

The process may seem convoluted, but when you’re talking about something as important as keeping the water supply clean and free of serious contamination, it’s crucial to be as thorough as possible.

With 60 years of experience in this area, we are here to guide you through each part of the process and make sure that you’re up to code. Eliminate the need to procure professionals for each step and let us do it all! We’re truly a one-stop shop for all of your backflow prevention needs.

Our red vans are ready to be dispatched, so give us a call!

Bieg Plumbing Earns Esteemed 2017 Angie’s List Super Service Award

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Award reflects company’s consistently high level of customer service

 St. Louis, Missouri, February 19th, 2018 – Bieg Plumbing is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2017.

“The service providers that receive our Angie’s List Super Service Award demonstrate the level of excellence that members have come to expect,” said Angie’s List Founder Angie Hicks. “These pros are top-notch and absolutely deserve recognition for the trustworthy and exemplary customer service they exhibited in the past year and overall.”

Angie’s List Super Service Award 2017 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must be in good standing with Angie’s List, pass a background check, record a current trade license attestation and abide by Angie’s List operational guidelines.

Our number one priority at Bieg Plumbing is to consistently provide a high level of customer service, which is why this award is so important to us. It is only given to those companies that go above and beyond for their customers, and offer superior service and solutions.” – Mark Bieg, Vice President.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

Looking for a plumber you can trust? Call Bieg Plumbing at (314) 487-4564. Serving the St. Louis area for over 55 years!

 

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For over two decades, Angie’s List has provided trusted reviews and information to help millions of consumers make smart hiring decisions. Angie’s List offers more than 10 million verified reviews in over 700 service categories, providing its members a credible resource for researching and comparing local service providers. Angie’s List is based in Indianapolis, Indiana and is an operating business of ANGI Homeservices (NASDAQ:ANGI).

Bieg Plumbing Company Earns Esteemed 2016 Angie’s List ‘Super Service Award’

By | Plumbing Services

Award reflects company’s consistently high level of customer service

Bieg Plumbing Co. has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the plumbing companies in the St. Louis Market were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

We are honored and proud of earning the Angie’s List Super Service Award.  Angie’s List members expect the highest levels of service and quality when choosing a plumber. Bieg Plumbing’s 57 years of experience and commitment to its customers’ and the community has allowed us to consistently exceed expectations.  We are so grateful for the members that purchased our services and the submitted reviews that help share our story.” – Mark Bieg, Vice President of Bieg Plumbing Co.

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

 Looking for a plumber you can trust? Call Bieg Plumbing at (314) 487-4564. Serving the St. Louis area for over 55 years! 

 

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Angie’s List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.